A professional resource for the effective management of conflict and change situations.
In dealing or deciding on an intervention option to deal with conflict, it is important to understand the nature, dynamics and level of conflict. Feel free to use our world-first Conflict Analysis Tool

ADR & Legal Services

What we offer

As third-party professionals, we intervene through conflict analysis, problem-solving and transformative communication to help parties deal with conflicts, which they are not able to resolve constructively.



Mediation is a procedure in which the parties discuss their disputes with the assistance of a trained impartial third person(s) who assists them in reaching a settlement. It may be an informal meeting among the parties or a scheduled settlement conference. The dispute may either be pending in a court or potentially a dispute, which may be filed in court. Attendance at the mediation conference is voluntary by the parties, except where governed by a statute or contract clause. The parties will fashion the solution as the mediator moves through the process.

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This process is very similar to the Mediation process, except that the negotiation process will be more actively progressed by the input of the experienced facilitator.

The Facilitator employs the same skills as a Mediator and shuttles back and forth between the parties, helping each party understand their own and the other parties’ positions. There is also an explanation of the implications of the proposed decisions or courses of action. The Facilitator will assist in providing possible solutions to enable a “win, win” outcome.

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Strategic planning


We help organisations set priorities, focus energy and resources, strengthen operations and ensure that all staff are aligned to work towards a common goal. Our process steps are:

  1. Goal setting
  2. Analysis
  3. Formulating strategies
  4. Designing and implementing monitoring mechanisms
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Change Management


Through our systematic approach, we help organisations deal effectively with transitions or transformation. This includes realigning goals, processes and technologies. Our aim is to effect sustainable change and help staff adapt and embrace the change environment.

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Areas of Intervention


The sporting sector is an area with a wide variety of disputes ranging from issues such as:

  • Intellectual property
  • Broadcasting
  • Licensing
  • Sponsorship
  • Funding
  • Contractual Disputes
  • Doping
  • Disciplinary Issues

In South Africa, this area also includes the demographic composition in sporting teams and transformation within certain sporting codes. These disputes are all capable of being resolved through dialogue, problem-solving, mediation or any other non-adversarial approaches to conflict resolution.


The construction industry is a very complex area of law encompassing a variety of different laws which regulate the operation of the industry. Mediation and Arbitration are already effective means of dispute resolution in the industry. Construction disputes typically arise out of:

  • Plans and specification of work
  • Shop drawings and submittals
  • Sub-contractor substitutions   |   Delayed work
  • Additional work needed
  • Damage caused to property or neighboring property
  • Early termination   |   Poor workmanship
  • Different site conditions   |   General Contractual disputes

The majority of construction contracts also make provision for Alternative Dispute Resolution.


Agriculture has significantly increased in complexity over the past few decades. Presently, we are experiencing a vast array of problems that confront agriculture, which is further exacerbated by the very contentious issue of land expropriation. To prevent escalation, it is necessary to resolve these issues expeditiously whilst still retaining the relationship. The following disputes can be resolved using a vast array of ADR mechanisms:

  • Agricultural tenancy and occupancy issues
  • Land Ownership
  • Sale of produce
  • Production contracts such as livestock, loan agreements,
    crop insurance and global trade disputes

Business Disputes

It is important for businesses to have healthy relationships as those are the basis for accomplishments. Being conscious of this, much of the legislation referring to disputes in the business world starts with the premise of non-adversarial problem-solving mechanisms and then proceed to litigation or arbitration.  In this arena we can help resolve the following disputes:

  • Employment Disputes
  • Inter-business disputes
  • Consumer/client issues
  • Internal and external contractual disputes
  • Partnership disputes