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A professional resource for the effective management of conflict and change situations.
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In dealing or deciding on an intervention option to deal with conflict, it is important to understand the nature, dynamics and level of conflict. Feel free to use our world-first Conflict Analysis Tool

Terms and Conditions

RACS / Terms and Conditions

PROTECTION OF PERSONAL INFORMATION PRIVACY NOTICE

 

Our website address is http://racs.org.za.

 

WHO ARE WE?

 

Resolve and Change Systems (Pty) Ltd (RACS) is a private company duly incorporated in terms of the company laws of the Republic of South Africa with its registered place of business situated at Unit 122, The Quays, Parklane, Century City, 7441

RACS operates a web-based application platform consisting of set questionnaires users are required to answer regarding a private or organisational conflict in order to access different diagnostic outputs, namely; the type, intensity and possible mechanisms for resolution of that specific conflict.

 

WHAT INFORMATION DO WE COLLECT?

 

If you intend to use our web-based application platform we will be collecting the following information from you

  1. Name and surname;
  2. Email address;
  3. Organisation;
  4. Contact details;
  5. Location information.


WHERE AND HOW DO WE COLLECT YOUR INFORMATION

 

We will only retrieve personal information directly from you via the user registration and sign-up of the application.

Should we collect/retrieve personal information from alternative sources, we will notify you that we have obtained the information, where we obtained the information from, and the intended use of the information. You have the right to object to us processing this information should you feel that by us processing the information, it may prejudice you in any way.

 

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

 

The information collected is required for user identification, as well as user access to our services. The company’s access to personal information is restricted only to the user’s input and consent and will not be able to utilise our platform otherwise. Personal information will also be used to contact the user for follow-up and consultations if necessary.

 

HOW DO WE USE YOUR INFORMATION?

 

We will only use your personal information in order to provide you with a user profile which will allow you to access our services. Should you not wish to provide us with the required information you will not be able to utilize our application.

 

DO WE SHARE YOUR INFORMATION WITH ANY OTHER PARTIES?

 

We do not share your information with any other parties and it is solely used by us to enable us to manage our user database and to ensure that our platform remains equipped to handle all users accessing our platform. We may contact you to inquire about your experience while using our application and if you require any further information or assistance with your conflict.

 

DO WE TRANSFER YOUR INFORMATION OUT OF SOUTH AFRICA?

 

All our servers where your information is being stored are hosted within South Africa and your information will therefore not leave the borders of the country. In the event that we are required to transfer your information outside of South Africa for any reason, we will ensure that we first obtain your consent and that the country where your information is being transferred to has laws, regulations and/or policies protecting your information which are similar to the privacy laws of South Africa.

 

COOKIES

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If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT FROM OTHER WEBSITES

 

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.